If a specific page on a site doesn't load for some reason or if a link is not working, the website visitor shall see an error page with some generic message. The page will have nothing in common with the rest of the website, which may make the visitor leave your site. A possible solution in this case is a feature offered by some web hosting service providers - the option to set your own personalized error pages that will have the exact same design as your website and that could contain any text or images that you'd like depending on the particular error. There are 4 standard errors that may occur and they involve these so-called HTTP status codes - 400, when your browser sends a bad request to the server and it can't be processed; 401, if you're supposed to log in to see a page, but you haven't done this yet; 403, if you don't have a permission to see a particular page; and 404, in case a link that you've clicked leads to a file which does not exist. In each of these cases, website visitors will be able to see your personalized content as opposed to a generic error page.

Custom Error Pages in Shared Web Hosting

The personalized error pages feature is provided with every single shared web hosting plan we offer and you'll be able to substitute all of the generic pages with your own with no more than a few clicks from your Hepsia website hosting CP. You'll need to create the actual files and to upload them to your account, and then to set them for a specific domain or subdomain via the Hosted Domains section of the Hepsia Control Panel. You could do this for every single Internet site hosted in the account independently, so that every set of custom made pages shall have the very same style and design as the website it's part of. When necessary, you could always return back to a default page from our system or to the default Apache server page. One other way to set personalized error pages is to create an .htaccess file in the domain/subdomain root folder and to include a few lines in it. If you have not done this before, you could simply copy the needed code from our Help article about this.

Custom Error Pages in Semi-dedicated Hosting

When you host your Internet sites in a semi-dedicated server account with us, you could set customized error pages for each of them effortlessly via our in-house built Hepsia hosting CP. With only a couple of clicks inside the Hosted Domains section, you can edit the default setting from a system page to a personalized one for each of the 4 error types. All you must do is supply a link to each and every file which you have uploaded before that and then save the change. If necessary, you shall be able to revert this customization at any time and in exactly the same way. If you want, you can use an .htaccess file too. It must be created/uploaded inside the domain or subdomain folder related to the website whose error pages you want to change and the content for this type of file can be found in our Help article about this matter.