Help and Support Channels

  • 1 hour ticket response time

  • A 60 mins Inquiry Reply Warranty

  • Each ticket you post to the tech help Dept will be attended to within up to 60 mins. All general problems shall be solved right away. However, if the support request you have posted requires the aid of a qualified technician, we will address the ticket to him and will inform you about the postponement.

  • Top quality support service

  • Qualified Tech Help And Support Service

  • Our technical help and support crew is going to be online for you 24/7 to to take care of all help demand tickets that you send. We offer customer support for all the software packages that are pre–configured on your machine. These include our in–house built Web Control Panel, the selected Operating System as well as the server admin panel (depending on the VPS type).

  • Intuitive help center

  • A Descriptive Help Section

  • Each section of the Web Control Panel that is included completely free with your VPS gives an inbuilt collection of articles. One can find an array of illustrative how to tutorials and a choice of step by step video training materials that demonstrate all the common web site administration jobs. You can find them by hitting the Help or Video buttons in the top right side of each Control Panel section.