Q: What precisely does website migration mean and what does it include?
A: If your present hosting provider can no longer answer the necessities of your web site, or if you suffer from continual downtime, or if you are made to wait for hours for the help desk staff to get back to you, it might be a smart idea to change your hosting provider, i.e. to migrate all the files for your websites together with your databases from your present provider to your new provider. At CitySites, we are aware that this can be difficult & time–consuming. That is the reason why we will perform all that for you at no cost!Our professional technical team representatives will migrate your site content from your present hosting provider to us. Our techs have got broad experience with website migration and can take care of everything – from a standard WordPress weblog or Joomla™–based website, to an extremely complex, custom–made web application.
Q: Just how long will it take for my site to be transferred over to your platform?
A: We try to carry out all web site migrations as quickly as possible. Nonetheless, we do not have a set time frame for website migrations. There are certain variables that you have to consider – the very size of your web site and the workload of our website migration staff, etc. We always strive to accomplish each migration in less than 48 hours. With smaller–sized sites, our team usually manages to finish in under 24 hours.
Q: What data will I be asked to give to your Website Migration Department?
A: Yup. We’ll need to have the name of the website that you want us to transfer. We’ll also require a means to access your present web hosting account so that we can get the content associated with your site.
Q: The login details for my hosting account are sensitive. How can I rely on you?
Q: How about downtime? Will my web site be unavailable?
A: While we migrate your website, it will be available both in your web hosting account with us and in your account with your previous hosting provider. Once the migration is completed, we will make certain that everything is functioning properly and that the integrity of your web content is not affected before notifying you that the transfer is over. After that, we’ll tell you how to transfer the domain name to your hosting account with us and how to update your DNS resource records.
Q: Will my current hosting provider need to provide any information/assistance?
A: Nah. Apart from your login credentials for the Control Panel, we won’t require anything. We will never touch base with your hosting provider. They won’t know anything about the transfer either.
Q: Which web hosting providers can you migrate data from?
A: We support all Linux–driven hosting platforms. Generally, if we can receive access to your Control Panel, we’ll be able to migrate your website.The only platforms that we do not support are closed–source website management platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.